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Project Overview Propoint Technology, Inc. (Propoint) successfully implemented a solution for the California Department of Community Services & Development’s (CSD) 2022 California Arrearage Payment Program (CAPP) Energy Utility Debt Relief. This program provided relief to residential utility customers who carried COVID-19 utility debt. Due to […]
Project Overview Propoint architected a comprehensive and thoroughly integrated statewide online wage claim solution using Salesforce Platform Cloud. The California Department of Industrial Relations (DIR) initially only received LCO wage claim forms on paper and in person. During the COVID-19 pandemic, when business could only […]
Salesforce Community Cloud for Government Salesforce Community Cloud for Government is becoming increasingly popular. Community Cloud projects can be complex, replacing outdated custom systems and manual workflows that evolved over many years. In this article, I will discuss five critical elements for successful Salesforce […]