Insights

Case Study: Private Equity Solution

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Project Overview Propoint Technology, Inc. (Propoint) provided implementation support for a private equity solution targeting a large state pension system’s weaknesses in the operational process and infrastructure supporting Private Equity investment (PE). Propoint focused on implementing a new services technology solution to manage and account […]

Case Study: Statewide COVID Pandemic Relief Program for Past Due Energy Bills

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Project Overview  Propoint Technology, Inc. (Propoint) successfully implemented a solution for the California Department of Community Services & Development’s (CSD) 2022 California Arrearage Payment Program (CAPP) Energy Utility Debt Relief. This program provided relief to residential utility customers who carried COVID-19 utility debt. Due to […]

Case Study: Statewide Online Wage Claim Solution

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Project Overview  Propoint architected a comprehensive and thoroughly integrated statewide online wage claim solution using Salesforce Platform Cloud. The California Department of Industrial Relations (DIR) initially only received LCO wage claim forms on paper and in person. During the COVID-19 pandemic, when business could only […]

Salesforce Community Cloud for Government – 5 Keys to Success

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Salesforce Community Cloud for Government   Salesforce Community Cloud for Government is becoming increasingly popular. Community Cloud projects can be complex, replacing outdated custom systems and manual workflows that evolved over many years. In this article, I will discuss five critical elements for successful Salesforce […]

Salesforce Community Cloud for Government – 2 Case Studies

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As I discussed in my previous article, Salesforce Community Cloud is becoming increasingly popular in the government space. But these projects can be highly complex, requiring the right focus and structure to be successful. In this article, I present two recent Community Cloud solutions we implemented successfully for […]

Propoint earns ‘Salesforce Registered Partner’ status.

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November 2018: We are proud to be acknowledged as a Salesforce Registered Partner by the world’s leading and most trusted customer relationship management (CRM) platform. Propoint earning this status is a recognition of our 8-year track record of successful Salesforce projects and our future commitment […]