Insights

Video: Wage Claim Demo 5 – Dashboards and Reports

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The final video in our Online Wage Claim Demo series, showcasing our solution built on the Salesforce platform, is live! This week’s video: Dashboards and Reports Discover how we’ve helped the CA Department of Industrial Relations streamline processes and better support community wage claim needs. […]

Video: Wage Claim Demo 4 – Case Closure

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The second-to-last video in our Online Wage Claim Demo series showcasing our solution built on the Salesforce platform is live! This week’s video: Case Closure Discover how we’ve helped the CA Department of Industrial Relations streamline processes and continually support community wage claim needs. Next […]

Video: Wage Claim Demo Video 3 – Searching, Calendar, and Tasks

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The next video in our Online Wage Claim Demo series showcasing our solution built on the Salesforce platform is live! This week’s video: Searching, Calendar, and Tasks Discover how we’ve helped the CA Department of Industrial Relations streamline processes and continually support community wage claim […]

Video: Labor and General Government – Introduction

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We’re proud of our track record in revolutionizing labor solutions. Our team of seasoned professionals brings deep expertise in enterprise labor solutions, business process reengineering, and Salesforce implementation. We’re committed to simplifying complex operations and integrating core labor functions to drive efficiency and improve outcomes. […]

Case Study: Statewide Electronic Visit Verification

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Project Overview Propoint Technology, Inc. (Propoint) was contracted to provide project management, analysis, testing, and communication services for the implementation of the Electronic Visit Verification (EVV) system. These services supported the implementation of a minimum viable product from start to deployment in four months. Propoint subsequently […]

Case Study: Statewide EBT Support

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Project Overview Propoint Technology, Inc. (Propoint) was selected to provide transition services, to represent the State of California in transitioning Electronic Benefits Transfer (EBT) services from the current vendor to a new solution. Due to the large scale of the project, Propoint was engaged to […]

Case Study: Statewide COVID Pandemic Relief Program for Past Due Energy Bills

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Project Overview  Propoint Technology, Inc. (Propoint) successfully implemented a solution for the California Department of Community Services & Development’s (CSD) 2022 California Arrearage Payment Program (CAPP) Energy Utility Debt Relief. This program provided relief to residential utility customers who carried COVID-19 utility debt. Due to […]

Case Study: Statewide Online Wage Claim Solution

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Project Overview  Propoint architected a comprehensive and thoroughly integrated statewide online wage claim solution using Salesforce Platform Cloud. The California Department of Industrial Relations (DIR) initially only received LCO wage claim forms on paper and in person. During the COVID-19 pandemic, when business could only […]