Pension / Investment
Modern investment technology solutions have enabled dramatic changes in the way investment decisions are made, implemented, and managed in large pension programs.
Healthcare
Our healthcare experience spans public and private sector, projects large and small.
Government
Propoint was founded to serve Government departments and this commitment is everlasting. Our extensive list of state and local government customers continues to grow.
Public Pension FinTech
We are very proud to be recognized as specialists in using information technology to bring dramatic performance gains and business advancement to investment programs within the public pension space. This is best demonstrated by our track record providing project management and business analysis leadership on successful projects, including:
- CA Public Employees’ Retirement System (CalPERS) – Private Equity Investment Platform & Service
- CA Public Employees’ Retirement System (CalPERS) – Investment Data Strategy
- CA Public Employees’ Retirement System (CalPERS) – Investment Benchmark Service
- CA Public Employees’ Retirement System (CalPERS) – Real Assets Accounting and Management Platform
- CA Public Employees’ Retirement System (CalPERS) – Affiliate Investments Asset Allocation Platform
- CA Public Employees’ Retirement System (CalPERS) – Investment Operations Salesforce Applications Portfolio
Health and Human Services
The healthcare industry (public and private) is under significant environmental pressure, and especially now in the era of the COVID-19 global pandemic. The issues are complex and demand rapid change in business practices and this impacts healthcare personnel at all levels. Understanding the complexity and navigating the change requires veteran experience. Propoint and our leadership team holds an impressive track record of success.
Projects include:
- CA Health and Human Services, Office of Systems Integration (CA HHS OSI), Electronic Benefits Transfer (EBT), Project Management/Procedures and Process/Scheduler Services
- CA Office of Technology and Solutions Integration (OTSI) – Project Management and Technical Support Services
- CA Health and Human Services, Office of Technology and Solutions Integration (CA HHS OTSI) – CA Electronic Visit Verification (CalEVV), Project Management, Business Analysis, Testing, Communication/Training Coordination, Data Analysis, Technical Support, Scheduling
- CA Health and Human Services, Office of Technology and Solutions Integration (CA HHS OTSI) – CA Healthcare Eligibility, Enrollment, and Retention (CalHEERS), Technical Support Services, Insurance Carrier Support
Labor
Propoint is proud to partner with labor departments nationwide, delivering Salesforce-based solutions that modernize wage claim adjudication, unemployment insurance, and paid family leave systems. Our work enhances operational efficiency, data transparency, and service delivery for agencies and the communities they serve nationwide with transformative Salesforce-based solutions that modernize operations, improve service delivery, and empower workforce programs.
Projects include:
- California Department of Industrial Relations (DIR) – Delivered the Online Wage Claim (OWC) system for the Labor Commissioner’s Office, enabling digital intake, case management, and adjudication of over 32,000 annual wage claims using Salesforce. This is further expanded upon in our Wage Claim Demo Video series.
- DIR Wage Claim Adjudication (WCA) Business Process Improvement – Conducted a comprehensive survey and analysis of Salesforce workflows and training needs across intake, hearing, and settlement stages.
- Delaware Department of Labor (DOL) – Partnered with Infosys to implement the LaborForce solution, integrating data across Wage & Hour, Workers’ Comp, and Discrimination units into a unified reporting and analytics platform powered by Salesforce, Tableau, and Snowflake.
- Delaware Paid Family Leave & Unemployment Insurance Modernization – Supporting the DOL’s Strategic Enterprise Modernization (SEM) initiative through shared services architecture and integrated systems development.
Government
Government departments of all sizes face enormous challenges in the COVID-19 era, not the least of which is shrinking budgets amid workforce turmoil (transition to remote). Technology alone is not the answer. Understanding the impacts, implementing needed change and then aligning the organization with capabilities (including technology) is key. Success requires a highly experienced team and that’s where Propoint stands out. We are proud of our decades of successful government projects.
To highlight a few:
- Alcoholic Beverage Control, Oracle DBA Services
- CA State Lottery, IT Strategic Plan
- CA State Lottery, Procurement Processes Business Process Reengineering
- CALFED Bay-Delta Program, Enterprise Business Process Reengineering
- CA Delta Stewardship Council, Delta Plan Performance Measures
- CA Air Resources Board, SharePoint Enhancement
- CA State Water Resources Control Board, GIS Feasibility Study Report
- Bay Area Toll Authority, Bridge Toll System Replacement Procurement Support
- San Joaquin County Assessor’s Office, Business Process Modeling and Procedures
- San Joaquin County Recorder’s Office, Business Process Modeling and Procedures
- CA Department of Corrections and Rehabilitation (CDCR), Education Virtualization Services
- CA Department of Industrial Relations, Div. of Labor Standards Enforcement, Salesforce Case Management